Customer Testimonials
If you’re going to buy a car, you really need to see Koren at Dick Hannah Volkswagen. He made buying my car so easy and was so supportive. I love my new car!!
I was having the hardest time with letting my beloved 2007 Passat go. She was a family member (my kid learned to drive in her, and she carried us to safety when our house burned down in the Almeda Fire, to touch on her sentimental value), and yet she was becoming a money pit. After some harrowing experiences with a local repair shop I decided it was time. I called Dick Hannah at the recommendation of a dear friend and got the best support and service imaginable. Koren, Grant, and Zane treated me like a friend, spoke honestly, worked hard to ...
They got me approved on a Mazda 3 even though im rebuilding my credit. Would highly recommend.
Koren and Dick Hannah Volkswagen Made purchasing my new car simple and stress-free. I appreciate the time and care they provided, showing Excellent Customer Service and truly listening to my needs.
Great service and everyone is super nice, it for sure makes the experience a lot better.
I had an excellent experience. This service was wonderful, fast and professional. I would absolutely purchase another vehicle from this dealership
I recently leased a Volkswagen ID.4 from Dick Hannah Volkswagen and had an outstanding experience. The team was professional, knowledgeable, and incredibly helpful throughout the entire process. The drive home was amazing, and I am absolutely in love with my new car. Highly recommend this dealership for anyone considering a new vehicle!
This was my first time buying a car from a dealership. Grant was helping me out and was so patient with me since I’m very picky on what I was wanting. He showed me a variety of different cars and models and let me drive some around and was super helpful and friendly.
This is a great dealership, with a friendly, competent, knowledgeable staff. We highly recommend working with Koren and Zane.
Nick was an excellent helper and did his best to provide us with a seamless experience. Thanks!
If you like Volkswagens, this is the place to go! Huge selection which leads to superior prices. And yet the team is willing to help you get the best possible price for your circumstances. That's pretty cool.
Nick at Dick Hanns Volkswagen was attentive but not pushy. The manager was nice as well. Transaction didn't take all day, like usually does. Highly recommend!
The Dick Hannah VW dealership is great. The staff are friendly, attentive, knowledgeable, and great communicators. Jake and Isaac in particular were very thorough and on point the whole transaction. They were awesome and made the whole transaction process painless and hassle free
Jake and Koren were awesome!! They were extremely patient with my husband and I while we deliberated on which car to choose. Then they fought hard to get us a deal we were comfortable with. Overall a great experience!! Thank you!
Great, friendly associates who work hard to fit your needs. Buying process was quick and easy.
Got help from Jake quick easy transaction they even drove my second car home great dealership, always ask for jake
Jake and Isaac were professional, helpful, and did not waste my time. This was an excellent car-shopping experience.
Really enjoyed working with Nick. Ended up being the most chill buying experience I've ever had with a dealership.
I worked with Larry, Cooper and Colin and had the best experience. They welcomed me in and made me feel at home! Easiest & quickest car buying experience I’ve had thus far! Highly recommend coming here if you want an easy breezy car buying experience.
I've been a Dick Hannah VW customer since 2008. Time and time again, the experience has been nothing but stellar, seamless, and pleasant. Shout out to Nathan, Mike, Zane, and Colin for helping my son through his first solo purchase today, and Max, your generous assistance with parts also deserves 5 stars. Lifelong customers here, and I highly recommend Dick Hannah VW to any SW Washingtonian in the market for a car - VW or otherwise. Nothing but love here... best dealership team around!
Smooth process from start to finish. Isaiah Adams was very communicative & helpful from the first email inquiry answering my many questions & throughout the whole purchase.
Very pleased with Nick and the service he provided. We were very impressed with his honesty and integrity. Colin was very helpful as well. Thank you all.
Excellent staff, a shout out to both Nick and Colin as they are great folks to talk with. The whole experience was quicker than at any other dealer I have ever visited. Thank you for the excellent service ! I shall recommend Dick Hannah Volkswagen to all my friends and family.
Truly the best new car buying experience. Great customer service. Isaac, Jacob and Zane were just fantastic to work with. They listened to what we needed in a new car, what we wanted for our trade-in. From start to finish an amazing experience. I will recommend Dick Hannah VW to anyone thinking of shopping for a car.
Garrett was so helpful and knowledgeable. He was great to work with, as well as the whole team. We are definitely going to work with him again on our next purchase!
Great customer service, not pushy, and answered all of our questions. Nick was great to work with.
Very easy process and such a friendly staff. Didn’t feel pressured and felt they were transparent.
Isaiah was great every step of the way. Even after the sale he continuously checks to make sure everything is still going well amd that he and the team are there for any questions or issues, if they arise.
The team was excellent to work with and minimized the back and forth to make for a smooth process.
Isalc and Jake are awesome salesman. Colin and Jacob finances an sales mananger.aregreat to. Thank you so much.
Isaac and the team at Dick Hannah Volkswagen helped me find a great new car at a decent price. They made the process of getting a new car a lot more enjoyable than I was expecting!
Helped me get out of a car that had negative equity into a car I love. Fantastic dealer, ask for Garrett, he genuinely loves Volkswagen and will take care of you through the car buying process. Great cars, great service👍
Very friendly and professional. Easy to work with and no pressure to up-sell Irans that are not wanted. We drive out of our way (60 miles) to purchase and service our vehicles at Hannah.
Absolutely the best! I’d called in November of ‘23, looking for a VWBeetle convertible…Garett remembered and called—I went right in, and YES,it was what I wanted! My dream car! Service was fantastic —fixing what needed to be done …Above & beyond customer service! I’m doing a happy dance! Very friendly dedicated employees!
Isaac and everyone else at Dick Hannah were all very helpful in finding my first car. They showed me all my options and were great at explaining everything.
Great salesman great sales manager okay everyone else and we would definitely be back if we ever get another car but this will probably be our last
This is our second time purchasing from them. Both times they made the process as easy as possible! Larry was a huge help to us!
I had an amazing experience car shopping with Isaiah. He was patient and knowledgeable. He made sure I found a car I loved and answered all my questions. He was fun and personable and it was enjoyable overall.
I received excellent service. Everyone is super nice. Nick, Larry and Zane were extremely helpful and worked hard on keeping me on budget. Thank you so much!
They were amazing at helping me with test driving the Tiguan and working with me on getting the cost under the budget that I had. I would recommend this dealership to anyone looking to buy a car (new or used).
An excellent, efficient, fun, car buying experience. Isaiah, our salesman was awesome. No pressure, Friendly, very knowledgeable.We want to go buy another car just to hangout and support the team there! Colin and Jacob were also great and got us out quickly.
Thanks Corin and Garrett for working with my wife and I to get this deal done and a certified pre owned vehicle that suited our needs!
The experience with Volkswagen was amazing, i went in just asking questions to see if it was going to work out with my budget and Isaac was able to get me the best deals.
We literally couldn’t have found a better dealership to purchase our new car! Not only was Isaac so friendly and knowledgeable, but he really listened to our wants and needs and worked really hard to find us the perfect vehicle! The financing process was easy and stress free with the help of Isaac, Mike & Collin. This was my most favorite dealership experience ever. I’m so grateful!!
Fast and easy process. Didn’t feel pressured and helped us understand our options as we had never leased a vehicle before.
I appreciate the ability to make an appointment online for a test drive. Nick was waiting for me when I arrived and had already selected two vehicles based on my preferences. Super friendly and helpful! It was a fun experience. Not stressful at all.
Garrett was extremely helpful in helping me find my new car. Great experience from start to finish
Nick was amazing he helped on all aspects of my purchase. I would recommend him highly
Both Jacob and Isaac were a super helpful and easy to work with, they made the sales process simple and transparent! Would definitely recommend Dick Hannah VW but more specifically ask to work Jacob or Isaac. I look forward to future business with them
Friendly salesman. Fast service. Great vehicle choices. Would definitely recommend visiting this location if you’re looking for a new car
Was taken care of wonderfully, did not feel pressured to by and the gentlemen were all team players
Dick Hanna Volkswagen has been great to work with for many many years. Again, they treated me with a good amount attention and grace. I have purchased four vehicles from them over the years. They do a wonderful job of serving the vehicle I bought them and continue to serve me well.
Great service, great team! Honestly the best experience I’ve had at Dick Hannah VW ever!!
Garret was awesome to work with, knowing a lot about the ID.4. Awesome follow up , and helped with lots of questions. Finance did a great job too. My only disappointment was they price of the trade. But all in great experience here.
We love our new 2023 Taos and he salesman Larry was great to work with!!
Isiah was great, process was smooth, easy, and got what we were looking for. Would definitely recommend him and the team for a new purchase.
A very friendly experience! Larry was very informative and was able to direct us to a car that could fit our needs and wants. He helped us to check out other options within the Dick Hannah umbrella. When we went into the showroom, we saw the TAOS and new it could fit our needs if the deal was right!
Attentive and friendly service. Tried to fit the payments into our budget. All of the staff we met were friendly. (:
Accommodating. Professional. Efficient. I felt they went above and beyond. I left feeling they could all be my friends. Oh and with a clean new car with a full tank of gas. Yes, please.
I came in for an oil change and left in my dream car! I couldn’t be happier. Isaac was knowledgable and helpful during the whole process. It was so quick and seamless I’ll be recommending my friends and family!
I came to the dealer with a specific used Atlas Cross Sport in mind that I'd seen online, Isaac Ringering helped me find a brand new one that had more features that I wanted for a similar price and then explained I'd also have the benefit of a great warranty with a new car also. Really appreciated his advice and knowledge of their large inventory. I would like to also mention Jacob Treacy who was extremely helpful in explaining the financing and working with me to make the whole buying experience one of the best I've ever ...
Great communication and tentativeness. There were some hiccups with the actual transaction, but overall staff were amazing and dealership was nice. I enjoyed working with Alex and the manager Mike.
I could not tell if my last review went through because of the possible air but if not just to let you know that I was sales person Nick was awesome above and beyond what our expectations. We love our ID.4!
Good customer service helped out a lot and didn’t push anything I didn’t want too look at.
Above and beyond what we expected! Our sales expert Nick was knowledgeable and patient. Great!
Dick Hannah Volkswagen is an excellent dealership. Larry was a tremendous help in showing vehicles and explaining their features. With calmness, he guided me in my test drive. His detailing of possible financing allowed me to see how my favorite car was priced.
Great people to work with and very friendly . Would go back again. Zane was wonderful
They were very prompt in coming out to help me. They went out of their way to fine me the right car to meet all my needs.
Great people, easy to work with. Nick and Jason were both really helpful and got us what we wanted!
Isaak was very helpful and helped us pick out the perfect Tiguan. Great selection of cars. Nice location and doesn’t charge taxes for Oregon residents
The sales team was very helpful and Isaac and Colin were polite and a real pleasure to work with.
This is was my second time at Dick Hannah Volkswagen in 6 months. First time I got my Toyota tundra for myself. This time a Kia Sorento for my wife. The staff is great. Larry, Alex, Garrett and Jacob …… all great to work with. 10 out of 10 obviously why I did it again. Thanks fellas.
Kudos to Zane. Friendly, no high pressure sales, knowledgeable and helpful even after the sale. A real asset for the dealership. Colin was great too. Very organized and clear about all the documents. Ready to answer all questions. Buying a car at DickHannah VW was a pleasant experience..
Zane was great, very forthcoming and not too high pressure. He was very straightforward and to the point. When asked about a maintenance issue he didn't try to make something up, he stated that he didn't know the answer, and immediately went to find out. All in all he made what is normally a super stressful experience for me as smooth and comfortable as possible, which was much appreciated.
Very pleasant dealership. Very nice and helpful staff. Larry was very helpful and knowledgeable. Ended up leaving a very happy customer with a beautiful new 2023 Volkswagen I'm doing ID.4 watch
Very pleasant staff. Nick remembered me from five years prior and worked hard to make sure I was happy
Great dealership and employees. Nick was our sales person and was very friendly and knowledgeable. Jacob was our finance person and he was very knowledgeable and friend too.
The staff was very friendly and accommodating. It made the car buying experience very enjoyable.
A big Thank you to Deborah Ursu at Dick Hannah Volkswagen. She purchased my Jeep Renegade from me and my wife. The price was fair and higher than any I had received . The whole process was quick, fast and professional and “painless” Deborah is a “pro” I strongly recommend her for your auto needs Jim and Mary M
Larry and Collin are so awesome and so helpful! I absolutely love my new car!
Listened for my car needs, fast, and smooth in the buying process. Great work thank you!
Great customer service and got us exactly what we wanted! Thank you, to Zane for all the assistance!
What a great experience this was! Here’s the deal, we were looking to acquire a rare manual transmission 40th anniversary edition pomelo yellow GTI, and when I heard one was inbound, Garrett kept me posted upon its arrival date. We were able to come the following day, and Garrett showed us the vehicle, familiarized us with the complex infotainment system, and allowed us a test drive. I loved how the vehicle drove, and was smitten with this beautiful color. So once inside, Larry and Jacob took care of us. They gave us what I believe was a fair deal ...
Isaac was awesome. My car engine had seized on the freeway the night before we spoke, and I needed a car fast. I was very indecisive, and Isaac was still so patient with me. I had some specific requirements for a vehicle and he worked his butt off to find the right car for me and my lifestyle AND my budget. As always, I am super happy with the process from beginning to end. Dick Hannah has always provided me with a great car and stellar service. I am so happy!
I have been a customer at Dick Hannah Volkswagen for 4 years Friendly sales staff, informative and helpful service team Clean, spacious facility
Friendly, knowledgeable, helpful, courteous, and attentive. The purchase experience was comfortable from start to finish.
I worked with Zane on the purchase of a '23 ID4. He was very knowledgeable with the vehicle. He really helped me out through the entire process and helped me get a great deal. He is very outgoing and thoughtful and even showed me how to charge at an Electrify America station!
Reasonable people who made the car negotiations as simple and painless as possible! (In the process of finding an EV not marked up, I dealt with many other dealers and did not find this to be true universally.)
Awesome, nice, amazing,stellar,Nicks the best, patient, kind, I would recommend, 10 stars, world class
Best car buying experience I’ve ever had! Nick and Jacob were amazing and I highly recommend them!
Nice environment, great sales representatives, had a good deal and an SUV that fits our needs.
Larry Lorente was topnotch.. No pressure and got me the best deal. Have worked with him in the past and never disappoints. The staff was also welcoming.
The staff’s service and communication throughout was excellent. They valued our time which we appreciated.
I worked with Garrett in sales and Colin in finance and they were spectacular! I spoke with Bella initially about the sale and was great as well!
Garrett was great help getting me into a new car. Very knowledgeable and personable during the entire interaction! First car buying experience where I felt heard around our needs for the terms
Came in for a car I saw online, Garrett was great help getting me into a new car. Very knowledgeable and personable during the entire interaction! First car buying experience where I felt heard around our needs for the terms
The Dealership had plenty of stock and all of the staff were friendly and helpful.
Nick and Mike were great work with! They worked hard to make sure we got everything we wanted within our budget
Zane and guys were great to work with and the process was fairly simple. Definitely recommend.
Best car dealership I’ve ever worked with. I’ve bought four cars in a row from them. The sales folks I work with each time are honest, direct and willing to work with my style. I’ve consistently had good experiences here for a decade.