Why Dick Hannah Volkswagen
Dick Hannah Volkswagen Store

Why Dick Hannah Volkswagen?

A car is kind of a big deal. It’s a big machine and it’s a big expense and it’s a big part of life as we know it. And here at Dick Hannah Volkswagen we get it. You won’t find a stereotypical car-buying experience here. What you will find is an energetic staff all working towards giving you the best possible car experience. Over the years, we’ve learned it’s better to be nice, do good and tell the truth. Because it may look like the car business, but it’s really the people business. And for us, that is a big deal. Dick Hannah Volkswagen. Believe in nice.

Read our online reviews:

4.3
242 Google reviews
4.9
336 DealerRater reviews
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DealerRater Reviews
Proud44
5.0
I bought a car back in November from Dick Hannah Volkswagen. This was my third car that I've bought from them. Even though I've had some good and not so good experiences with Dick Hannah, I thought I would give them another try. I was very divided. Steve was my salesman and he was amazing. Great customer service and he didn't make me feel pressured. In fact he tried to help me make an informed decision and give me all my options and the benefits of each choice. I ended up leasing a brand new Jetta. I was very impressed with everyone else too. From the finance team, to Rebecca Locke and Jason with Dick Hannah Insurance, the service people. Everyone was awesome. Safe to say they made up for all the bad experiences that I've had. Probably why I will continue to buy cars from Dick Hannah! I love my VW too! Thanks everyone for such a great car buying experience!
mbmason2@aol.com
5.0
I have never had such a good time spending my money. Robert made it a joyful occasion and the tires look great. Again thanks to you and the team
GoHank2010
5.0
The service department addressed all of our concerns! We were not able to get our iphone connected but it seems to be an ATT problem. They were helpful in our transportation to and from the dealership which was critical! Great follow up!
thomasyost
5.0
This was my third annual scheduled service and everything went perfect. I appreciated the vacuuming and car wash they included with the service. I look forward to my next visit.
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Google Reviews
Matt Childs
5.0
My wife and I bought a used car from Dick Hannah Volkswagen last weekend and had the best experience ever buying a car. We were "looking" and weren't even sure what we waned to buy. Matt Perlson came to help us as we had just had a horrible time at the Kia dealership next door. Matt took the time to listen to our frustration and even walked the entire mall with us IN THE RAIN to show us cars that would fit the need. The buying experience was so low pressure I wasn't sure it was actually happening! We ended up with a beautiful car and were very happy with the price! I would recommend Matt any time for car buying!
Jim W2
5.0
Linda V was very helpful in the purchase of a new Jetta TDI. Also, Roy in finance walked us through the additional options (warranty, etc) and helped us select the right month / miles combination for the way we drive. An altogether pleasant experience.
Mark McGlothlan
5.0
My wife and I dropped in planning to look around, kick some tires, and test drive some cars. We were looking for a vehicle with some specific criteria and would stay in our budget. Thankfully the super helpful salespeople, specifically Cort and Matt, really took time and effort to not just find a car for us but the best car from the bazillion that the Dick Hanna dealerships have. Seriously, I have no doubt anymore that you can believe and bank on nice from our experience purchasing our car today. Thank you so much Dick Hanna Volkswagen and especially Cort and Matt. ????
andrianna yoho
5.0
Service Above and Beyond I had a situation that did not fit within the normal service parameters. Pablo helped me to talk to a manager and see to it that accommodations were made that provided honorable customer service. I now feel that I will always be taken care of and that my reasons for purchasing here were validated.
Katherine B.
5.0
Really LOVE these guys! After a few ridiculous experiences with dealerships I was bracing for another scam - but THIS place was GREAT! <br> The people are professional, friendly and actually remarkably helpful. The salesman Cort offered to picked me up at the train station (I had to figure out a way to come from Seattle that did not involve driving) AND he helped me work out a better deal even though the car has been already pretty reasonably priced. I never felt so well taken care of by a dealership when purchasing a pre-owned car. <br> BTW - LOVE my car!!! I drove it back in the nasty foggy evening - it handles and rides Great! Thanks Guys! Honestly - a heartfelt recommendation!

Here’s what you can expect at Dick Hannah Volkswagen:

A relationship with us that’s more than customer / supplier.

Volkswagen drivers are unique individuals We know that and we provide a car-buying experience as inherently discriminating as you are. With one of the largest inventories of new Volkswagens in the Pacific Northwest, you’ll find precisely the one you’re looking for. The right model, the perfect color and the authentic VW accessories for your family and lifestyle. From our comfortable lounge with big-screen TV and children’s play area to complimentary refreshments and WiFi, your next visit will be the best dealership experience you’ve ever had.

Located in the Giant Vancouver Auto Mall

Our convenient location is perfect for multi-taskers. While your vehicle is being serviced by our certified technicians, our courtesy shuttle can drop you off at the nearby Westfield Mall or take you to your home or office. We employ the latest in VW diagnostic equipment and specialty tools to ensure your car maintains its characteristic VW performance and value.

3-day Return Program | Peace of Mind Pre-owned Promise*

If you’re considering a used vehicle, look no further. With our Peace of Mind Pre-owned Promise, you can simply return the car within 3 days if you change your mind. No questions asked. Keep it, and you’ll receive a 3-month / 3,000-mile limited powertrain warranty and a 12-month / 12,000-mile wear-item guarantee that covers many maintenance items like the battery, brake pads, wiper blades and more at no charge.

Awards + Accolades

Meet the Manager Robert Stites
Robert Stites, General Manager
Dick Hannah Volkswagen
Meet the Manager
I have worked at Dick Hannah Dealerships for over 21 years and have been a part of an ever-changing auto industry. Transparency in the car-buying process from pricing to selection is now the normal way of doing business. Our customers are informed, educated and in control of each transaction through every step. My team and I strive to make a positive experience for each customer.
One of the many reasons I enjoy being a part of the Hannah organization is our shared passion for giving back to the community. Our unparalleled success enables us to generously contribute to local charities and educational initiatives. I am personally involved with our local charities such as Doernbecher’s, Salvation Army and the Humane Society. When I am not at work, I enjoy spending time with my wife and two children.
I look forward to meeting you the next time you visit our dealership.


*See store for details

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Vancouver Business Journal - Best in Business

The Best in Business Awards recognizes companies and business professionals in more than 80 categories. The list of winners was determined by Vancouver Business Journal readers who cast nearly 3,000 votes for the companies that they prefer to do business with.

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Oregonian Top Places to Work 2016

Dick Hannah Dealerships has been awarded a 2016 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Oregonian Top Places to Work 2015

Dick Hannah Dealerships has been awarded a 2015 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Best of Clark County 2016
Voted "Best Used Car Dealer in Clark County" by readers of The Columbian.
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Oregonian Top Work Places 2013

Dick Hannah Dealerships has been awarded a 2013 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Best of Clark County 2015
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2014
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2013
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2012
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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F&I 2012 National Dealer of the Year
Selected as the 2012 "National Dealer of the Year" in the United States by F&I Showroom magazine from a pool of 20,000 eligible dealerships.
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Voted 2012 Dealer of the Year by Washington State Auto Dealers Association
Voted the 2012 "Dealer of the Year" in Washington State by the Washington State Auto Dealers Association.
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